Privacy Policy

Data Controller

Shivaay Global Education Ltd

Collected Personal Data

We may collect the following personal data:
* Full name
* Email address
* Telephone / WhatsApp number
* Country of study interest
* Level of study
* Information voluntarily provided through contact forms or enquiries

Purpose of collecting data

Personal data is collected for the purpose of:
* Responding to enquiries
* Providing study abroad guidance and counselling
* Communicating with students regarding services
* Improving our website and services
* Maintaining internal records


Legal Basis for Processing

We process personal data based on the user’s consent and 
our legitimate interest in providing education consultancy services.


Data Sharing

We do not sell or rent personal data to third parties. 
Data may only be shared with trusted partners such as 
universities or application platforms where necessary and with the user’s consent.

Data Storage & Security

We take reasonable technical and organisational measures to 
protect personal data from unauthorised access, loss, or misuse.


Data Retention

Personal data is retained only for as long as necessary to fulfil 
the purposes for which it was collected or as required by law.


User Rights

Users have the right to:
* Request access to their personal data
* Request correction or deletion of their data
* Withdraw consent at any time
* Request restriction of processing

Requests can be made by contacting us at hello@shivaayedu.com


Cookies

Our website may use basic cookies to improve user experience. 
Users can control cookie settings through their browser.


Contact for Privacy Matters

For any questions regarding this Privacy Policy or personal data, please contact:

Email: hello@shivaayedu.com